Privacy Policy
Last Updated: June 16, 2025
1. Introduction
Welcome to Zettle Notes. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the site or apps, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Billing and payment information (processed securely by our payment processor)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device identifiers
- Browser type and version
- Pages you visit and time spent on those pages
- Referring/exit pages and URLs
- Clickstream data
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage and trends to improve our services
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Zero-Knowledge Architecture
Zettle is built on a zero-knowledge architecture that ensures your data remains private and secure. We do not share, sell, rent, or disclose your personal information to any third parties under any circumstances.
Encryption: All data is encrypted end-to-end, ensuring that even we cannot access your content.
No Third-Party Access: Your data is stored securely and is not accessible to third parties, including service providers or business partners apart from Stripe (review section 5 below for futher information).
5. Payment Processing
We use Stripe, a third-party payment processor, to handle all payment transactions. When you make a payment through our service, your payment information is processed directly by Stripe and is subject to Stripe's own privacy policy and terms of service. We do not store or process your full payment card details on our servers.
Stripe may collect and process certain personal data, including payment information, in accordance with their privacy policy. We recommend reviewing Stripe's privacy policy to understand how they handle your information:
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, update, or delete your information
- The right to rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Security Warnings and Development Status
Important Security Notice: No one from Zettle Notes will ever contact you directly asking for your personal information, payment details, or asking you to verify your account. If you receive such requests, please report them immediately to support@zettlenotes.xyz.
While Zettle Notes is designed with strong security and privacy principles, including zero-knowledge architecture and end-to-end encryption, please note that the platform is still in its early stages of development. Some security features are still under active development and may not be fully implemented yet.
You can view our detailed roadmap by visiting our homepage and scrolling down to the Roadmaps section. We are actively working to enhance our security measures and appreciate your patience and feedback during this period.
We recommend users to:
- Keep your account credentials secure and never share them with anyone
- Be cautious of unsolicited communications claiming to be from Zettle Notes
- Verify the authenticity of any security updates or notifications through our official channels
If you have any security concerns or notice any suspicious activity, please contact us immediately at support@zettlenotes.xyz.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@zettlenotes.xyz.